Privacy Policy

Running a corporate flower gift service means we need certain information to do our job properly. Here's what we collect and why it matters:

When you place an order or inquire about services, we collect your name, email address, phone number, and company details. Pretty straightforward stuff. We need this to communicate with you about orders, answer questions, and send delivery confirmations.

Your physical address matters too, especially for delivery coordination. We also collect recipient information for gift deliveries, which obviously includes names and addresses of where arrangements should be sent.

Financial information gets collected through secure payment processors. We don't store full credit card numbers on our systems. What we do keep are order histories, preferences, and delivery instructions because these help us serve you better over time.

If you've got specific preferences like "no lilies" or "always include a handwritten card," we remember that. It's part of providing personalized service rather than treating every order like it's the first time we've met.

Like most websites, ours collects technical data automatically. IP addresses, browser types, pages visited, time spent on site. This helps us understand what's working and what needs improvement. If our checkout page confuses everyone, we need to know that.

Data collection without purpose is just hoarding. Here's what we actually do with the information you share:

Running a business means working with partners. We share information only when necessary to provide our services:

Payment processors handle financial transactions securely. Delivery partners need recipient addresses and contact information. Email service providers send order confirmations and updates. These partners are contractually required to protect your data and use it only for specified purposes.

If Azerbaijan law enforcement or regulatory authorities make legitimate requests for information, we'll comply with legal obligations. We'll also share data if necessary to protect our rights, prevent fraud, or ensure safety.

In the event Drampek is acquired or merged with another company, your information would transfer as part of that transaction. You'd be notified of any such change and what it means for your data.

This is your data. You have rights regarding how it's used, and we respect that. Here's what you can do:

To exercise these rights, email us at help@drampek.com with your request. We'll respond within 30 days. If you're unhappy with how we've handled your data, you have the right to file a complaint with Azerbaijan's data protection authorities.

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Our security measures include:

That said, no system is completely invulnerable. While we implement strong security measures, we can't guarantee absolute security. If a data breach occurs, we'll notify affected individuals as required by Azerbaijan law.

We don't keep information longer than necessary. Here's our general approach to data retention:

When data reaches the end of its retention period, we securely delete or anonymize it. Some information may be retained longer if required by legal obligations or ongoing business needs, but we'll always have a legitimate reason.

Our website uses cookies and similar technologies. These are small files stored on your device that help the site function properly and remember your preferences.

You can control cookie settings through your browser preferences. Blocking certain cookies might affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Drampek primarily operates within Azerbaijan. However, some of our service providers may be located in other countries. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your information according to Azerbaijan data protection standards.

These safeguards include contractual agreements with service providers requiring them to protect data adequately and comply with applicable privacy regulations.

Our services are designed for business clients and adults purchasing gifts. We don't knowingly collect information from individuals under 18 years of age. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.